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0, .35), 0 20px 24px -4px rgba(0, 0, 0, .55);--shadow-2xl: 0 24px 48px -12px rgba(0, 0, 0, .7);--shadow-3xl: 0 32px 64px -12px rgba(0, 0, 0, .65);--shadow-focus-brand: 0 0 0 4px rgba(73, 171, 201, .32);--shadow-focus-error: 0 0 0 4px rgba(240, 68, 56, .3);--board-gray-head: var(--night-750);--board-gray-edge: var(--night-650);--board-gray-lane: var(--night-800);--board-gray-dot: var(--night-400);--board-gray-ink: var(--night-200);--board-gray-pill: var(--night-650);--board-wake-head: var(--napa-800);--board-wake-edge: var(--napa-700);--board-wake-lane: var(--night-800);--board-wake-dot: var(--napa-300);--board-wake-ink: var(--napa-100);--board-wake-pill: var(--napa-700);--board-warning-head: var(--warning-900);--board-warning-edge: var(--warning-700);--board-warning-lane: var(--bg-warning);--board-warning-dot: var(--warning-400);--board-warning-ink: var(--warning-200);--board-warning-pill: var(--warning-800);--board-warning-deep-head: var(--warning-900);--board-warning-deep-edge: var(--warning-600);--board-warning-deep-lane: var(--bg-warning);--board-warning-deep-dot: var(--warning-300);--board-warning-deep-ink: var(--warning-100);--board-warning-deep-pill: var(--warning-700);--board-completed-head: var(--completed-900);--board-completed-edge: var(--completed-700);--board-completed-lane: var(--bg-completed);--board-completed-dot: var(--completed-400);--board-completed-ink: var(--completed-200);--board-completed-pill: var(--completed-800);--board-acropora-head: var(--acropora-900);--board-acropora-edge: var(--acropora-700);--board-acropora-lane: var(--bg-acropora);--board-acropora-dot: var(--acropora-400);--board-acropora-ink: var(--acropora-200);--board-acropora-pill: var(--acropora-800);--board-error-head: var(--error-900);--board-error-edge: var(--error-700);--board-error-lane: var(--bg-error);--board-error-dot: var(--error-400);--board-error-ink: var(--error-200);--board-error-pill: var(--error-800);--board-coral-head: var(--coral-900);--board-coral-edge: var(--coral-700);--board-coral-lane: var(--bg-coral);--board-coral-dot: var(--coral-400);--board-coral-ink: var(--coral-200);--board-coral-pill: var(--coral-800);--board-coral-deep-head: var(--coral-900);--board-coral-deep-edge: var(--coral-600);--board-coral-deep-lane: var(--bg-coral);--board-coral-deep-dot: var(--coral-300);--board-coral-deep-ink: var(--coral-100);--board-coral-deep-pill: var(--coral-700);--board-aqua-head: var(--aqua-900);--board-aqua-edge: var(--aqua-700);--board-aqua-lane: var(--bg-aqua);--board-aqua-dot: var(--aqua-400);--board-aqua-ink: var(--aqua-200);--board-aqua-pill: var(--aqua-800);--board-success-head: var(--success-900);--board-success-edge: var(--success-700);--board-success-lane: var(--bg-success);--board-success-dot: var(--success-400);--board-success-ink: var(--success-200);--board-success-pill: var(--success-800);--board-success-deep-head: var(--success-900);--board-success-deep-edge: var(--success-600);--board-success-deep-lane: var(--bg-success);--board-success-deep-dot: var(--success-300);--board-success-deep-ink: var(--success-100);--board-success-deep-pill: var(--success-700)}.n-btn{--btn-h: 36px;--btn-px: var(--space-4);--btn-fs: var(--font-size-sm);--btn-gap: var(--space-2);display:inline-flex;align-items:center;justify-content:center;gap:var(--btn-gap);height:calc(var(--btn-h) * var(--den));padding:0 var(--btn-px);border-radius:var(--radius-md);border:1px solid transparent;font:var(--weight-semibold) var(--btn-fs)/1 var(--font-ui);text-decoration:none;white-space:nowrap;cursor:pointer;transition:background-color .12s ease,border-color .12s ease,color .12s ease,box-shadow .12s ease}.n-btn:focus-visible{outline:none;box-shadow:var(--shadow-focus-brand)}.n-btn:disabled,.n-btn[aria-disabled=true]{cursor:not-allowed;background:var(--bg-disabled);border-color:var(--border-disabled);color:var(--text-disabled);box-shadow:none}.n-btn--xs{--btn-h: 26px;--btn-px: var(--space-2);--btn-fs: 11px;--btn-gap: var(--space-1)}.n-btn--sm{--btn-h: 30px;--btn-px: var(--space-3);--btn-fs: 12px}.n-btn--md{--btn-h: 36px;--btn-px: var(--space-4);--btn-fs: var(--font-size-sm)}.n-btn--lg{--btn-h: 42px;--btn-px: var(--space-5);--btn-fs: var(--font-size-md)}.n-btn--xl{--btn-h: 48px;--btn-px: var(--space-6);--btn-fs: var(--font-size-md)}.n-btn--primary{background:var(--bg-brand-solid);color:var(--text-on-solid);box-shadow:var(--shadow-xs)}.n-btn--primary:hover:not(:disabled){background:var(--bg-brand-solid-hover)}.n-btn--primary:active:not(:disabled),.n-btn--primary.is-active{background:var(--napa-800);box-shadow:none}.n-btn--secondary{background:var(--bg-primary);color:var(--text-secondary);border-color:var(--border-primary);box-shadow:var(--shadow-xs)}.n-btn--secondary:hover:not(:disabled){background:var(--bg-hover);color:var(--text-primary)}.n-btn--secondary:active:not(:disabled),.n-btn--secondary.is-active{background:var(--bg-tertiary);box-shadow:none}.n-btn--tertiary{background:var(--bg-brand-primary);color:var(--text-brand)}.n-btn--tertiary:hover:not(:disabled){background:var(--bg-brand-secondary);color:var(--text-brand-strong)}.n-btn--ghost{background:transparent;color:var(--text-tertiary)}.n-btn--ghost:hover:not(:disabled){background:var(--bg-hover);color:var(--text-primary)}.n-btn--ghost:active:not(:disabled),.n-btn--ghost.is-active{background:var(--bg-tertiary)}.n-btn--destructive{background:var(--error-600);color:var(--white);box-shadow:var(--shadow-xs)}.n-btn--destructive:hover:not(:disabled){background:var(--error-700)}.n-btn--destructive:active:not(:disabled),.n-btn--destructive.is-active{background:var(--error-800);box-shadow:none}.n-btn--destructive:focus-visible{box-shadow:var(--shadow-focus-error)}.n-btn--link{height:auto;padding:0;background:transparent;color:var(--text-brand);border:0}.n-btn--link:hover:not(:disabled){color:var(--text-brand-strong);text-decoration:underline}.n-btn--icon{width:calc(var(--btn-h) * var(--den));padding:0}.n-badge{display:inline-flex;align-items:center;gap:var(--space-1);padding:2px var(--space-2);border-radius:var(--radius-full);border:1px solid transparent;font:var(--weight-semibold) 11px/16px var(--font-ui);white-space:nowrap}.n-badge--sm{padding:1px 6px;font-size:10px;line-height:15px}.n-badge--lg{padding:3px 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ease}.n-input::placeholder,.n-textarea::placeholder{color:var(--text-placeholder)}.n-input:hover:not(:disabled),.n-select:hover:not(:disabled),.n-textarea:hover:not(:disabled){border-color:var(--gray-400)}.n-input:focus-visible,.n-select:focus-visible,.n-textarea:focus-visible{outline:none;border-color:var(--border-brand);box-shadow:var(--shadow-focus-brand)}.n-input:disabled,.n-select:disabled,.n-textarea:disabled{background:var(--bg-disabled);color:var(--text-disabled);cursor:not-allowed;box-shadow:none}.n-input[aria-invalid=true],.n-textarea[aria-invalid=true]{border-color:var(--border-error)}.n-input[aria-invalid=true]:focus-visible{box-shadow:var(--shadow-focus-error)}.n-textarea{min-height:88px;resize:vertical}.n-select{-webkit-appearance:none;-moz-appearance:none;appearance:none;padding-right:var(--space-8);cursor:pointer;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%23667085' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right var(--space-3) center}:root[data-theme=dark] .n-select{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%23969696' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E")}.n-input-group{position:relative;display:flex;align-items:center}.n-input-group .n-input{padding-left:var(--space-10)}.n-input-group>svg:first-child{position:absolute;left:var(--space-3);color:var(--text-quaternary);pointer-events:none}.n-check{display:inline-flex;align-items:flex-start;gap:var(--space-2);cursor:pointer;font:var(--weight-regular) var(--font-size-sm)/var(--line-height-sm) var(--font-ui);color:var(--text-secondary)}.n-check input{-webkit-appearance:none;-moz-appearance:none;appearance:none;margin:2px 0 0;flex:none;width:16px;height:16px;background:var(--bg-primary);border:1px solid var(--border-primary);border-radius:var(--radius-xs);cursor:pointer;background-repeat:no-repeat;background-position:center}.n-check input[type=radio]{border-radius:var(--radius-full)}.n-check input:hover:not(:disabled){border-color:var(--border-brand);background-color:var(--bg-brand-primary)}.n-check input:focus-visible{outline:none;box-shadow:var(--shadow-focus-brand)}.n-check input:checked{background-color:var(--bg-brand-solid);border-color:var(--bg-brand-solid)}.n-check input[type=checkbox]:checked{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='white' stroke-width='3.5' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M5 13l4 4L19 7'/%3E%3C/svg%3E")}.n-check input[type=radio]:checked{background-image:radial-gradient(circle,var(--white) 0 3px,transparent 3px)}.n-check input:disabled{background-color:var(--bg-disabled);border-color:var(--border-disabled);cursor:not-allowed}.n-check input:disabled~span{color:var(--text-disabled)}.n-toggle{display:inline-flex;align-items:center;gap:var(--space-2);cursor:pointer;font:var(--weight-regular) var(--font-size-sm)/var(--line-height-sm) var(--font-ui);color:var(--text-secondary)}.n-toggle input{-webkit-appearance:none;-moz-appearance:none;appearance:none;margin:0;flex:none;position:relative;width:36px;height:20px;border-radius:var(--radius-full);background:var(--bg-quaternary);cursor:pointer;transition:background-color .15s ease}.n-toggle input:after{content:"";position:absolute;top:2px;left:2px;width:16px;height:16px;border-radius:var(--radius-full);background:var(--white);box-shadow:var(--shadow-sm);transition:transform .15s ease}.n-toggle input:checked{background:var(--bg-brand-solid)}.n-toggle input:checked:after{transform:translate(16px)}.n-toggle input:focus-visible{outline:none;box-shadow:var(--shadow-focus-brand)}.n-toggle input:disabled{background:var(--bg-disabled);cursor:not-allowed}.n-toggle input:disabled:after{background:var(--gray-200)}.n-segmented{display:inline-flex;padding:3px;gap:2px;background:var(--bg-tertiary);border:1px solid var(--border-secondary);border-radius:var(--radius-md)}.n-segmented button{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;cursor:pointer;padding:calc(5px * var(--den)) var(--space-3);border-radius:var(--radius-sm);font:var(--weight-medium) var(--font-size-sm)/18px var(--font-ui);color:var(--text-tertiary);background:transparent;white-space:nowrap}.n-segmented button:hover{color:var(--text-primary)}.n-segmented button[aria-pressed=true]{background:var(--bg-primary);color:var(--text-primary);box-shadow:var(--shadow-xs)}.n-segmented button:focus-visible{outline:none;box-shadow:var(--shadow-focus-brand)}.n-table-wrap{border:1px solid var(--border-secondary);border-radius:var(--radius-lg);overflow:hidden;background:var(--bg-primary)}.n-table-scroll{overflow-x:auto}.n-table{width:100%;border-collapse:collapse;font-family:var(--font-ui);font-size:var(--font-size-sm)}.n-table th{text-align:left;white-space:nowrap;padding:calc(10px * var(--den)) var(--space-4);background:var(--bg-secondary);border-bottom:1px solid var(--border-secondary);font:var(--weight-semibold) 11px/16px var(--font-ui);letter-spacing:var(--tracking-caps);text-transform:uppercase;color:var(--text-tertiary)}.n-table th.sortable{cursor:pointer;-webkit-user-select:none;user-select:none}.n-table th.sortable:hover{color:var(--text-primary)}.n-table td{padding:calc(12px * var(--den)) var(--space-4);border-bottom:1px solid var(--border-tertiary);color:var(--text-secondary)}.n-table tbody tr:last-child td{border-bottom:0}.n-table tbody tr:hover td{background:var(--bg-hover)}.n-table tbody tr[aria-selected=true] td{background:var(--bg-brand-primary)}.n-table td.primary{color:var(--text-primary);font-weight:var(--weight-medium)}.n-table td.num{text-align:right;font-variant-numeric:tabular-nums}.n-table--inset th,.n-table--inset td{padding-left:var(--space-3);padding-right:var(--space-3)}.n-table-foot{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);flex-wrap:wrap;padding:var(--space-3) var(--space-4);border-top:1px solid var(--border-secondary);background:var(--bg-secondary);font:var(--weight-regular) 12px/18px var(--font-ui);color:var(--text-tertiary)}.n-panel{background:var(--bg-primary);border:1px solid var(--border-secondary);border-radius:var(--radius-xl);box-shadow:var(--shadow-xs)}.n-panel-head{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);flex-wrap:wrap;padding:var(--space-4) var(--space-5);border-bottom:1px solid var(--border-secondary)}.n-panel-title{margin:0;font:var(--weight-semibold) var(--font-size-md)/var(--line-height-md) var(--font-display);color:var(--text-primary)}.n-panel-sub{margin:2px 0 0;font:var(--weight-regular) 12px/18px var(--font-ui);color:var(--text-tertiary)}.n-panel-body{padding:var(--space-5)}.n-panel-foot{padding:var(--space-3) var(--space-5);border-top:1px solid var(--border-secondary);background:var(--bg-secondary);border-radius:0 0 var(--radius-xl) var(--radius-xl)}.n-kpi{display:flex;flex-direction:column;gap:var(--space-1);padding:var(--space-4) var(--space-5);background:var(--bg-primary);border:1px solid var(--border-secondary);border-radius:var(--radius-xl);box-shadow:var(--shadow-xs)}.n-kpi-label{font:var(--weight-medium) 11px/16px var(--font-ui);letter-spacing:var(--tracking-caps);text-transform:uppercase;color:var(--text-tertiary)}.n-kpi-value{font:var(--weight-semibold) var(--font-size-display-sm)/var(--line-height-display-sm) var(--font-display);letter-spacing:var(--tracking-tight);color:var(--text-primary);font-variant-numeric:tabular-nums}.n-kpi-delta{display:inline-flex;align-items:center;gap:var(--space-1);font:var(--weight-medium) 12px/18px var(--font-ui)}.n-kpi-delta.up{color:var(--fg-success)}.n-kpi-delta.down{color:var(--fg-error)}.n-kpi-delta.flat{color:var(--text-tertiary)}.n-nav-item{display:flex;align-items:center;gap:var(--space-3);padding:calc(8px * var(--den)) var(--space-3);border-radius:var(--radius-sm);font:var(--weight-medium) var(--font-size-sm)/var(--line-height-sm) var(--font-ui);color:var(--text-secondary);text-decoration:none;cursor:pointer}.n-nav-item:hover{background:var(--bg-hover);color:var(--text-primary)}.n-nav-item[aria-current=page]{background:var(--bg-brand-primary);color:var(--text-brand-strong);font-weight:var(--weight-semibold)}.n-nav-item[aria-current=page]>svg{color:var(--text-brand)}.n-nav-item>svg{flex:none;color:var(--text-quaternary)}.n-nav-item 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8px}.b.neu{background:var(--gray-100);color:var(--gray-700);border-color:var(--gray-200)}.b.completed{background:var(--bg-completed);color:var(--fg-completed);border-color:var(--completed-200)}.b.coral{background:var(--bg-coral);color:var(--fg-coral);border-color:var(--coral-200)}.b.acropora{background:var(--bg-acropora);color:var(--fg-acropora);border-color:var(--acropora-200)}.b.aqua{background:var(--bg-aqua);color:var(--fg-aqua);border-color:var(--aqua-200)}.b.xs{font:600 10px/15px var(--font-ui);padding:1px 6px}.b.caps{text-transform:uppercase;letter-spacing:var(--tracking-wide)}.demo-usage{display:grid;grid-template-columns:auto 88px;gap:4px 8px;align-items:center;min-width:190px}.demo-usage-badge{display:inline-flex;align-items:center;width:max-content;padding:2px 8px;border-radius:999px;font:600 11px/16px var(--font-ui);border:1px solid 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.tip-row{display:flex;justify-content:space-between;gap:14px;font:500 11px/1.6 var(--font-ui)}.demo-usage-tip .tip-row .nm{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:170px}.demo-usage-tip .tip-row .dur{opacity:.85;font-variant-numeric:tabular-nums}.demo-usage-tip .tip-dot{display:inline-block;width:7px;height:7px;border-radius:50%;margin-right:6px;vertical-align:middle}.demo-usage-tip .tip-dot.customer{background:var(--success-500)}.demo-usage-tip .tip-dot.internal{background:var(--napa-300)}.demo-usage-tip .tip-more{margin-top:4px;font:500 10px var(--font-ui);opacity:.7}.demo-usage-contacts{display:grid;gap:8px}.demo-usage-contacts-h{display:flex;align-items:baseline;gap:10px}.toggle{width:34px;height:20px;background:var(--gray-200);border-radius:999px;position:relative;transition:.15s}.toggle.on{background:var(--napa-500)}.toggle .knob{position:absolute;top:2px;left:2px;width:16px;height:16px;border-radius:50%;background:#fff;transition:.15s;box-shadow:0 1px 3px #0003}.toggle.on .knob{left:16px}.table-foot{display:flex;align-items:center;justify-content:space-between;padding:10px 16px;background:var(--gray-50);border-top:1px solid var(--gray-200);font:500 13px var(--font-ui);color:var(--gray-600);position:sticky;left:0}.pager{display:flex;align-items:center;gap:3px}.pg{padding:4px 10px;border-radius:6px;font:500 12px var(--font-ui);color:var(--gray-700)}.pg.on{background:var(--napa-500);color:#fff}.cd-tabs{display:flex;border-bottom:1px solid var(--gray-200);margin-bottom:18px;gap:2px}.cd-tabs button{padding:10px 14px;font:500 13px var(--font-sans);color:var(--gray-500);border-bottom:2px solid transparent;margin-bottom:-1px;display:inline-flex;align-items:center;gap:8px}.cd-tabs button:hover{color:var(--gray-800)}.cd-tabs button.on{color:var(--napa-700);border-color:var(--napa-500);font-weight:600}.tab-c{font:600 11px var(--font-ui);background:var(--gray-100);color:var(--gray-600);padding:1px 6px;border-radius:9999px}.cd-tabs button.on .tab-c{background:var(--napa-50);color:var(--napa-700)}.cd-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;align-items:start}.kv{display:grid;grid-template-columns:130px 1fr;gap:8px 14px;font:500 13px/20px var(--font-ui);margin:0}.kv.tight{grid-template-columns:70px 1fr;gap:4px 12px}.kv dt{color:var(--gray-500);font-weight:500}.kv dd{margin:0;color:var(--gray-900)}.timeline{display:flex;flex-direction:column;gap:0;position:relative}.timeline:before{content:"";position:absolute;left:7px;top:10px;bottom:10px;width:1px;background:var(--gray-200)}.tl-row{display:grid;grid-template-columns:16px 1fr;gap:12px;padding:8px 0;position:relative}.tl-dot{width:14px;height:14px;border-radius:50%;border:2px solid #fff;background:var(--gray-400);margin-top:4px;z-index:1;box-shadow:0 0 0 2px var(--gray-200)}.tl-dot.meeting{background:var(--napa-500);box-shadow:0 0 0 2px var(--napa-100)}.tl-dot.system{background:var(--gray-400)}.tl-dot.case{background:var(--warning-500);box-shadow:0 0 0 2px var(--warning-100)}.tl-dot.deal{background:var(--success-500);box-shadow:0 0 0 2px var(--success-100)}.tl-top{display:flex;justify-content:space-between;font:600 13px var(--font-sans);color:var(--gray-900)}.tl-who{font-weight:600}.tl-when{color:var(--gray-500);font-weight:400;font-size:12px}.tl-what{font:400 13px/1.5 var(--font-sans);color:var(--gray-700);margin-top:2px}.notes-body{font:400 14px/1.6 var(--font-sans);color:var(--gray-700);margin:0 0 14px;white-space:pre-wrap}.notes-edit{width:100%;padding:12px;border:1px solid var(--gray-300);border-radius:8px;font:400 14px/1.5 var(--font-sans);resize:vertical;outline:none}.notes-edit:focus{border-color:var(--napa-500);box-shadow:var(--shadow-focus-brand)}.actions{display:flex;gap:8px;margin-top:12px;align-items:center;flex-wrap:wrap}.note-status{display:flex;gap:6px}.status-pill{display:inline-flex;align-items:center;gap:6px;padding:3px 10px;border-radius:999px;font:500 11px var(--font-ui);border:1px solid transparent}.status-pill.syncing{background:var(--warning-50);color:var(--warning-700);border-color:var(--warning-200)}.status-pill.syncing .sp-dot{animation:pulse 1.1s ease-in-out infinite;background:var(--warning-600)}.status-pill.ok{background:var(--success-50);color:var(--success-700);border-color:var(--success-200)}.status-pill.sm{padding:1px 7px;font-size:10px}.fleet-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(270px,1fr));gap:12px}.ship-card{border:1px solid var(--gray-200);border-radius:10px;overflow:hidden;background:#fff}.ship-hero{height:108px;background:linear-gradient(180deg,#ececed,#d0d5dd);overflow:hidden;position:relative}.ship-hero:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background-image:linear-gradient(rgba(71,84,103,.3) 1px,transparent 1px),linear-gradient(90deg,rgba(71,84,103,.3) 1px,transparent 1px);background-size:28px 28px}.ship-hero img{position:absolute;right:-10px;bottom:-10px;width:110%;height:130%;object-fit:contain;left:50%;top:52%;transform:translate(-50%,-50%);width:90%}.ship-body{padding:10px 12px}.ship-top{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:6px;gap:8px}.ship-name{font:600 13px var(--font-sans);color:var(--gray-900)}.ship-imo{font-size:11px;color:var(--gray-500)}.ship-mini{width:28px;height:28px;border-radius:6px;background:var(--napa-50);color:var(--napa-600);display:flex;align-items:center;justify-content:center}.limited-card{display:flex;align-items:center;gap:16px;padding:20px;background:#fff;border:1px dashed var(--gray-300);border-radius:12px}.ltd-logo{width:64px;height:64px;border-radius:12px;background:var(--gray-100);color:var(--gray-600);display:flex;align-items:center;justify-content:center;font:700 18px var(--font-ui)}.ltd-actions{margin-left:auto;display:flex;gap:8px}.case-grid*/.case-side/.rel-row.sim/.sim-score were SupportCaseHeader/SupportCaseRail/CaseDetailPage's legacy markup — all
removed once those were rebuilt on the canonical `.n-detail`/`.n-timeline` layer in components.css (see the case-overview redesign plan). .timeline* below is kept: CustomerDetailPage/OpportunityDetailPage/MessageBody still use it for their own (non-case) activity feeds. */ .back-btn{display:inline-flex;align-items:center;gap:4px;color:var(--gray-600);font:500 13px var(--font-ui);margin-bottom:14px}.back-btn:hover{color:var(--napa-600)}.timeline{list-style:none;margin:0;padding:0;display:flex;flex-direction:column}.timeline-row{border-bottom:1px solid var(--gray-100);padding:12px 18px}.timeline-row:last-child{border-bottom:none}.timeline-head{display:flex;gap:8px;align-items:center;width:100%;background:none;border:0;padding:0;cursor:pointer;text-align:left;color:inherit;font:inherit}.timeline-head:disabled{cursor:default}.timeline-kind{font:600 11px var(--font-ui);text-transform:uppercase;letter-spacing:.04em;color:var(--gray-600);background:var(--gray-100);padding:2px 6px;border-radius:4px;flex:none}.kind-email .timeline-kind{background:var(--napa-100);color:var(--napa-800)}.kind-call .timeline-kind{background:var(--warning-100);color:var(--warning-800)}.kind-event .timeline-kind{background:#e0e7ff;color:#3730a3}.kind-task .timeline-kind{background:#dcfce7;color:#166534}.timeline-title{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font:500 13px var(--font-sans);color:var(--gray-900)}.timeline-meta{flex:none}.timeline-snippet{margin-top:6px;line-height:1.5;color:var(--gray-600);overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.timeline-body{width:100%;height:480px;border:1px solid var(--gray-200);border-radius:6px;margin-top:10px;background:#fff}.composer-error{color:var(--danger-700);max-width:280px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.n-compose (components.css) — the .thread-feed wrapper itself (padding + flex column around the list + composer) is still used by CaseTimelineFeed. */ .thread-feed{padding:18px;display:flex;flex-direction:column}.tmsg{display:flex;gap:12px}.tmsg-avatar{width:32px;height:32px;border-radius:50%;background:var(--gray-100);color:var(--gray-700);display:flex;align-items:center;justify-content:center;font:600 11px var(--font-ui);flex:none}.tmsg.customer .tmsg-avatar{background:var(--warning-100);color:var(--warning-800)}.tmsg.napa .tmsg-avatar{background:var(--napa-100);color:var(--napa-800)}.tmsg-body{flex:1;min-width:0}.tmsg-top{display:flex;gap:10px;align-items:center;margin-bottom:4px}.tmsg-top b{font:600 13px var(--font-sans);color:var(--gray-900)}.tmsg-text{font:400 13px/1.6 var(--font-sans);color:var(--gray-700);white-space:pre-wrap}.tmsg-att{display:flex;gap:6px;margin-top:8px;flex-wrap:wrap}.att-chip{display:inline-flex;align-items:center;gap:6px;padding:4px 8px;border-radius:6px;background:var(--gray-50);border:1px solid var(--gray-200);color:var(--gray-700);font:500 12px var(--font-ui)}.reply{border-top:1px solid var(--gray-200);padding:14px 18px;background:var(--gray-50)}.reply-tabs{display:flex;gap:2px;margin-bottom:10px}.reply-tabs button{padding:5px 10px;border-radius:6px;font:500 12px var(--font-ui);color:var(--gray-600)}.reply-tabs button.on{background:#fff;color:var(--napa-700);box-shadow:var(--shadow-xs)}.reply textarea{width:100%;padding:10px 12px;border:1px solid var(--gray-300);border-radius:8px;font:400 13px/1.5 var(--font-sans);resize:vertical;outline:none;background:#fff}.reply textarea:focus{border-color:var(--napa-500);box-shadow:var(--shadow-focus-brand)}.reply-actions{display:flex;justify-content:space-between;align-items:center;margin-top:8px}.ai-rel h3{display:inline-flex;align-items:center;gap:6px}.copilot{background:#fff;border-left:1px solid var(--gray-200);display:flex;flex-direction:column;min-width:0;overflow:hidden;transition:.2s}.copilot.closed{border-left:0;width:0}.cp-head{display:flex;align-items:center;justify-content:space-between;padding:14px 16px;border-bottom:1px solid var(--gray-200)}.cp-title{display:flex;align-items:center;gap:10px}.cp-spark{width:28px;height:28px;border-radius:8px;background:linear-gradient(135deg,var(--napa-400),var(--napa-700));color:#fff;display:flex;align-items:center;justify-content:center}.cp-t1{font:700 14px/1 var(--font-display);color:var(--gray-900)}.cp-t2{font:500 11px/1.4 var(--font-ui);color:var(--gray-500);margin-top:2px}.ai-model-select{font:inherit;color:inherit;background:transparent;border:1px solid var(--gray-300);border-radius:4px;padding:0 2px;cursor:pointer}.cp-scroll{flex:1;overflow:auto;padding:16px;display:flex;flex-direction:column;gap:12px}.cp-bubble{padding:12px 14px;border-radius:12px;font:400 13px/1.55 var(--font-sans);max-width:100%}.cp-bubble.user{background:var(--napa-500);color:#fff;align-self:flex-end;max-width:85%;border-bottom-right-radius:4px}.cp-bubble.ai{background:var(--gray-50);border:1px solid var(--gray-200);color:var(--gray-800);border-bottom-left-radius:4px}.cp-context{background:linear-gradient(180deg,var(--napa-25),#fff);border:1px solid var(--napa-100);border-radius:12px;padding:12px 14px;font:400 13px/1.5 var(--font-sans);color:var(--gray-800)}.cp-lead{font-weight:600;color:var(--gray-900);margin-bottom:6px}.cp-context ul{margin:0;padding-left:18px;color:var(--gray-700)}.cp-context li{margin:3px 0}.cp-thinking{display:inline-flex;align-items:center;gap:8px;color:var(--gray-500);font:500 12px var(--font-ui)}.cp-thinking span{width:6px;height:6px;border-radius:50%;background:var(--gray-400);animation:tpulse 1.2s ease-in-out infinite}.cp-thinking span:nth-child(2){animation-delay:.15s}.cp-thinking span:nth-child(3){animation-delay:.3s}@keyframes tpulse{0%,to{opacity:.3;transform:translateY(0)}50%{opacity:1;transform:translateY(-2px)}}.cp-text{margin-bottom:8px}.cp-table{background:#fff;border:1px solid var(--gray-200);border-radius:8px;overflow:hidden;margin-top:6px}.cp-tr{display:grid;grid-template-columns:60px 1fr 48px 52px;gap:8px;padding:7px 10px;font:500 11px var(--font-ui);border-bottom:1px solid var(--gray-100);cursor:pointer}.cp-tr:hover{background:var(--gray-50)}.cp-tr.head{background:var(--gray-50);color:var(--gray-500);font-weight:600;text-transform:uppercase;letter-spacing:.04em;cursor:default}.cp-tr:last-child{border-bottom:0}.cp-cite{margin-top:6px;font:500 10px var(--font-ui);color:var(--gray-500)}.cp-email{background:#fff;border:1px solid var(--gray-200);border-radius:8px;margin-top:6px;overflow:hidden}.cp-em-row{display:flex;gap:8px;padding:6px 10px;border-bottom:1px solid var(--gray-100);font:500 12px var(--font-ui)}.cp-em-row span{color:var(--gray-500);width:50px;flex:none}.cp-em-body{padding:10px 12px;font:400 12px/1.55 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var(--text-primary));font-variant-numeric:tabular-nums;white-space:nowrap}.n-band-cols{display:flex;gap:var(--space-3);align-items:flex-start}.n-col-empty{display:flex;align-items:center;justify-content:center;flex:1;min-height:120px;text-align:center;color:var(--text-tertiary);font:var(--weight-regular) 12px/18px var(--font-ui)}.n-col-more{padding:var(--space-2);color:var(--text-tertiary);font:var(--weight-medium) 11px/15px var(--font-ui)}@media (max-width: 768px){.n-board{-webkit-overflow-scrolling:touch}.main{overflow-x:hidden}}.page.n-board-page{max-width:none}.n-appbar{display:flex;align-items:center;gap:var(--space-4);flex-wrap:wrap;padding:var(--space-3) 0}.n-appbar-title{margin:0;font:var(--weight-bold) var(--font-size-md)/22px var(--font-ui);color:var(--text-primary)}.n-appbar-sub{font:var(--weight-regular) 11px/16px var(--font-ui);color:var(--text-quaternary)}.n-appbar-badges{display:flex;align-items:center;gap:var(--space-2);flex-wrap:wrap}.n-appbar-controls{display:flex;align-items:center;gap:var(--space-2);margin-left:auto;flex-wrap:wrap}.n-filterbar{display:flex;align-items:center;gap:var(--space-2);flex-wrap:wrap;padding:var(--space-2) 0;border-top:1px solid var(--border-secondary);border-bottom:1px solid var(--border-secondary)}.n-filter-pill{display:inline-flex;align-items:center;gap:var(--space-1-5);padding:5px var(--space-3);border-radius:var(--radius-full);background:var(--bg-primary);border:1px solid var(--border-secondary);font:var(--weight-medium) 12px/16px var(--font-ui);color:var(--text-tertiary);cursor:pointer;white-space:nowrap}.n-filter-pill:hover{border-color:var(--border-primary);color:var(--text-primary)}.n-filter-pill[aria-pressed=true],.n-filter-pill.is-active{background:var(--bg-brand-primary);border-color:var(--border-brand);color:var(--text-brand-strong)}.n-filter-pill:focus-visible{outline:none;box-shadow:var(--shadow-focus-brand)}.n-filter-sep{width:1px;height:20px;background:var(--border-secondary)}.n-filter-count{margin-left:auto;font:var(--weight-medium) 11px/16px var(--font-ui);color:var(--text-quaternary);font-variant-numeric:tabular-nums}.n-picker{width:min(420px,100%)}.n-picker-search{display:flex;align-items:center;gap:var(--space-2);margin:0 var(--space-4) var(--space-3);padding:var(--space-2) var(--space-3);border:1px solid var(--border-secondary);border-radius:var(--radius-md);background:var(--bg-secondary);color:var(--text-quaternary)}.n-picker-search input{flex:1;min-width:0;border:0;background:transparent;font:var(--weight-regular) 13px/18px var(--font-ui);color:var(--text-primary)}.n-picker-search input:focus{outline:none}.n-picker-list{max-height:320px;overflow-y:auto;padding:0 var(--space-2) var(--space-2);display:flex;flex-direction:column;gap:2px}.n-picker-opt{display:flex;align-items:center;gap:var(--space-2);width:100%;padding:var(--space-2) var(--space-3);border:0;border-radius:var(--radius-md);background:transparent;font:var(--weight-medium) 13px/18px var(--font-ui);color:var(--text-secondary);text-align:left;cursor:pointer}.n-picker-opt:hover{background:var(--bg-secondary)}.n-picker-opt.is-selected{background:var(--bg-brand-primary);color:var(--text-brand-strong)}.n-picker-opt .n-picker-dot{width:6px;height:6px;border-radius:var(--radius-full);background:var(--text-quaternary);flex:none}.n-picker-opt.is-selected .n-picker-dot{background:var(--text-brand-strong)}.n-picker-opt .n-picker-label{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.n-picker-opt svg{flex:none;color:var(--text-brand)}.n-picker-all{font-weight:var(--weight-semibold)}.n-picker-hint{padding:var(--space-3);font:var(--weight-regular) 12px/18px var(--font-ui);color:var(--text-quaternary);text-align:center}